I came across this blog post – Why Do We Seem to Hate All the Things that Make HR Great – on TLNT over the weekend.
I can tell you I don’t hate the things that make HR great.
Having been a General Manager for Macys for approximately 15 years, I found the soft skills and people smarts are what made me and my management style effective and productive. A critical part of being a “business person” is to have the soft skills.
Peter Drucker has been writing about these skills since the 1930s and those who read and practice his recommendations are usually very successful. I understand that there are many in management who don’t consider the soft skills important but that is to their determent.
HR needs to embrace these soft skills and have the courage practice and promote them every chance we get with those in the the other parts of the business. We should never apologize for being HR and should take our roles as strategic contributors seriously. We need to speak up when we see something that needs to be addressed from an HR standpoint. We need to be just as assertive and confident as those in Accounting, Finance, IT, and Management.
We need to act like we belong because we do.