What is a manager’s most important responsibility? It’s quite simple, actually. The most important responsibility of any manager is to hire the best people they can.
Think about it.
What happens to everybody’s workload when a manager makes a good hire? We love it!! A good hire makes everybody more productive by allowing them to continue their work while being competent enough to do their own. A good hire is somebody who others enjoy working with creating a positive work environment which increases morale and production. It’s motivating when the new hire fits in well and effectively contributes.
What happens to everybody’s workload when a manager makes a bad hire? We hate it!! A bad hire creates more work for everybody as they compensate for the poor performer. A bad hire can also create a poisoned work environment leading to poor morale and reducing overall production. A bad hire can make good employees flee the organization if nothing appropriate is done to remedy the situation. We’ve all made bad, if not horrible, hiring decisions in our career. I certainly have and have paid the price.
It’s vital that managers take the time to learn how to effectively recruit, interview, hire, develop, and retain great employees. So many managers “shoot from the hip” when it comes to these critical steps. Sure they get it right sometimes and justify their methods by focusing on when they did but more often, they get it wrong. With the huge impact a good or bad hire can have on an organization a manager’s most important responsibility is to hire the best people they can.
With that said, I will be focusing on and posting about my experience and the techniques I’ve learned over the past 25 years for recruiting, interviewing, hiring, developing, and retaining great employees.